Audacity
We believe in pushing boundaries and changing the paradigm of the supply chain arm by thinking big and taking bold steps.
One Stop Destination For Smart Devices Support
At F1, we're your one-stop solution for all after-sales needs related to Mobile and IoT devices. From setup and troubleshooting to repairs and maintenance, we deliver expert support to ensure a seamless and reliable experience. Partner with us today!
Our Team
F1 Info Solutions and Services Private Limited, a Flipkart Group Company founded in 2012, is a fast-growing, ISO 9001:2015 Certified neutral service provider. We offer comprehensive life-cycle services for Mobility, IT & IT Peripherals, AV & Enterprise Solutions, Displays, and Consumer Electronics. Since our inception, we have consistently grown in customer satisfaction and revenue.
158+
owned & franchised service centres
900
vendor certified professionals
50k
service calls per month
30+
service brand partners
Our Journey
2025
Rebranding
In 2025, F1 underwent rebranding with a refreshed logo to reflect its modern identity and continued focus on customer - centric services.
2017
Acquisition of F1 Infosolutions
Flipkart acquires F1 Info-solutions to build capabilities in repair, refurbishment & service of Mobile & IT products
2012
The Beginning
F1 infosolutions starts operations in 2012, offering repair and after-sales services for Mobile and IoT devices across India.
What We Believe In
Purpose
Enhancing customers lives through unparalleled services
Vision
Be the first choice for customers and partners by consistently and profitably delivering exceptional services
Our Philosophy
Inclusion
We value the uniqueness in everyone, respect differences, and foster a sense of belonging at the work place.
Customer First
We look at everything from your point of view. We strive to make you and your needs the core of everything we do.
Integrity
We believe in doing what is right. We will do what we promise you with the highest standard of professionalism. We ensure transparency and honesty in all our interactions with you and your customers.
Bias of Action
We believe in creating an impact by bringing about innovative ideas to the forefront. We think through and make speedy decisions, based on data, for every challenge put forth to improve our customer experience.
Audacity
We believe in pushing boundaries and changing the paradigm of the supply chain arm by thinking big and taking bold steps.
Inclusion
We value the uniqueness in everyone, respect differences, and foster a sense of belonging at the work place.
Customer First
We look at everything from your point of view. We strive to make you and your needs the core of everything we do.
Integrity
We believe in doing what is right. We will do what we promise you with the highest standard of professionalism. We ensure transparency and honesty in all our interactions with you and your customers.
Bias of Action
We believe in creating an impact by bringing about innovative ideas to the forefront. We think through and make speedy decisions, based on data, for every challenge put forth to improve our customer experience.
Awards & Accreditations
Best Customer Service Excellence Award
By Tech India Awards
Excellence in After-Sales Support
By Tech India Awards
Best Partner for Enterprise Mobility Solutions
By Consumer Choice Council
Top IT Services Provider of the Year
By Service Leadership Summit
Best Customer Service Excellence Award
Business Excellence Forum
Best Customer Service Excellence Award
By Tech India Awards
Excellence in After-Sales Support
By Tech India Awards
Best Partner for Enterprise Mobility Solutions
By Consumer Choice Council
Top IT Services Provider of the Year
By Service Leadership Summit
Best Customer Service Excellence Award
Business Excellence Forum